Last updated: January 2010

Welcome to www.voitco.com (the “Website”) operated by VOIT REAL ESTATE SERVICES, LLC a California limited liability company (hereinafter, “VOIT REAL ESTATE SERVICES”, “Voit”, “us”, “our” or “we”). We respect your privacy. This Privacy Policy outlines the information we collect and how we use it.


Your access to and use of this website and its contents (the “Site”) is subject to the terms and conditions of this Privacy Policy (“Privacy Policy” or “Policy”), and all applicable laws. By accessing and using this Site, you (the “User” or “you”) accept and agree to this Policy without any limitation or qualification. This Website is intended to offer visitors to the Website information about VOIT and the types of services that we offer. VOIT is committed to protecting your personal information and providing a safe and secure environment for visitors to the Website. This Privacy Policy is intended to inform you about how we collect and use information through the Website.

VOIT presents the materials on this Website exclusively for viewing by clients, prospects and other visitors to get a better sense of our capabilities and services.

VOIT reserves the right to change how we handle the information we collect and process through the Website at any time. We will update this Privacy Policy to reflect any changes and such changes will take effect immediately upon being posted to the Website.

What information do we collect from you and how do we use it?

You may use the Website without providing us with any personally identifiable information (“PII”), such as your name, address, e-Mail address, phone number, credit card number or other identifying information. You may, however, submit PII to us by sending an e-Mail to one of the VOIT contacts listed on the “Contact” section of the Website, or by participating in events that we may sponsor from time to time. Unless you provide PII to us in this manner, we will collect only non-PII from you. If you do not want us to have any of your PII, do not e-Mail any of our contacts, or participate in such events. There are several ways that we may collect non-PII from you. For instance, we may collect information about your use of the Website by using cookies, action tags and other methods. Cookies are small text files that identify your computer. We may use cookies to, among other things, monitor Website usage, customize Website features, and identify your computer’s operating system and browser. This information allows us to modify our website to maximize its usefulness to you and other visitors. An action tag is a small, graphic image on a webpage that is designed to allow the website owner or a third party to monitor who is visiting a website by collecting the IP address of the computer to which the tag is sent, the URL of the webpage that the tag comes from and the time that such webpage was viewed. Such tags also may be associated with cookie information.

Do I have the ability not to be identified by VOIT?

Yes. If you do not want to be identified by us, you can set your browser to warn you before accepting cookies and refuse cookies when your browser alerts you to its presence. You can also adjust the settings in your browser to refuse all cookies. If you do not want us to have any of your PII, do not submit any of your PII to us.

Do we transfer or release any PII collected from you?

If you provide PII to us, we will use such PII FOR INTERNAL USES ONLY, in our sole discretion, VOIT WILL NOT PROVIDE YOUR PII TO ANY THIRD PARTIES WITHOUT YOUR PRIOR WRITTEN CONSENT. Thus, you have the right to prevent disclosure of PII, simply by declining to provide such consent. Notwithstanding the foregoing, in the event that you do provide us with PII, we may release such PII if (i) we believe that such a release is necessary to comply with the law (e.g., a legal process or a statutory authorization), (ii) to protect our rights or property, (iii) in the event of any reorganization, merger or consolidation involving VOIT, or (iv) the release is not considered a disclosure under applicable law. In addition, if we provide services to you, such as assisting you in purchasing a property, certain information regarding the transaction may be used for promotional, statistical or other purposes, but we will not identify you by name in such materials without your prior written consent, except to the extent the information is already public, or as otherwise stated above.

Do we provide links to other websites?

VOIT may provide links to other websites or resources of possible interest to you. Because we have no control over such websites or resources, the collection and use of your PII and other information by such websites shall be subject to the policies and procedures of such websites and not this Privacy Policy. We encourage you to always review the privacy policy of each website you visit to determine how your information will be collected and used.

How do we store information?

VOIT takes steps consistent with commercially reasonable industry standards to secure any PII collected from you from loss, misuse, unauthorized access and destruction while under our control. Please note that despite our efforts to protect information provided to us, we cannot guarantee that such information will not be lost, disclosed or accessed by accidental circumstances or by the unauthorized acts of others.

What are our policies regarding children?

VOIT does not knowingly collect PII from anyone under thirteen (13) years of age, but does not request age information from persons contacting us.

Do we have a mechanism to address complaints about the handling of information that we collect?

If you have questions or concerns about any of our information collection or handling practices, please contact us at the phone number listed on our “Regional Offices & Contact” page.